When you gear up your advertising and the phone starts to ring, what do you do when the number of incoming calls exceeds your ability to answer? Easy – when a certain call volume is reached, further calls are routed to another branch, a call centre, or another call handling method enabling you to concentrate on moving forward with the customers you’re talking to, without leaving any other customers listening to the engaged tone.

Use Ratio Plan to distribute calls automatically based on the amount of incoming traffic

It’s a lot harder to get a customer who has already tried – and failed – to call you to call again!

By all means enquire now using the online form. We’d be delighted to call you at a time that suits you and tell you more about how our non-geographic numbers and Smart Call Plans can help business grow for you.

We also positively encourage you to call of course, on FREEPHONE: 0800 848 8000