Never miss another call
Complete control and flexibility
over your calls and customer contact

08-numbers for freephone and special rate phone numbers
DEVELOPMENT

>Ratio Plan

In short

Balance your inbound calls by displaying your business number when answering a business call, but displaying the number of the caller for all other calls, allowing you to answer them accordingly.

Control and customise where and when your calls are directed to and take complete control through an online management system.


  • Calls received on your target phone via your business number will present - Your business number (e.g. 0800 848 8000)

  • Calls direct to your landline or mobile number will present - The caller's number as usual

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    Feature Plus

    Features


    Online Access
    An online management tool providing you with complete control and flexibility over your inbound calls.

    Instant Updates
    Any changes you make to your preferences are invoked immediately.

    Number Presentation
    All calls made through your business number will display the number that the caller has dialled (i.e. your business number), all other calls received on the line are unaffected.

    Your Working Week
    Manage your week in order that, you can invoke different behaviour for how your incoming calls are handled, dependent on time and day.

    Divert
    Control the overflow when your target number cannot answer a call by bouncing to another destination (including Mobiles).

    Voicemail to Email
    If calls cannot be answered, receive your voicemails as emails so that they can be accessed wherever you can receive your email.

    Live Call Stats
    Access live call data online, allowing you to manage your calls more efficiently and identify peak periods and missed calls.

    Set Up & Training
    We'll help you set up your plan and provide telephone training and documentation to help you maximise the benefits.

    Support
    Call us on 0800 848 8000 anytime with any enquiries that you might have.

    Step by Step

    An overview of how the plan would be set up, we will work with you to configure it to your requirements and support you on an ongoing basis for as long as you require the product.


    Step 1
    Dialled Number
    Control whether you would like your business number presented in order to differenciate business calls from any other callers that may be received on the same line, ensuring that you can anwers the call professionally.

    Step 2
    Your working Week
    Manage your week in order that (if required), you can invoke different behaviour for how your incoming calls are handled, dependent on time and day.

    Step 3
    Divert
    Control the overflow when your target number cannot answer a call by re-routing to other destinations.

    Step 4
    Voicemail
    Control how any calls that cannot be answered are handled including receiving voicemails as emails.

    Step 5
    Out of Hours
    Manage how calls are handled when you are closed, including using professional pre-recorded messages and voicemail.
    Dialled Number Display

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