Call Manager
08-numbers for freephone and special rate phone numbers
DEVELOPMENT


Call Plan features

Call Manager

Details

Web Management Web based management facility that controls the parameters within Call Planner, Call Manager and Call Director. This is a live system with alterations and changes active immediately i.e change of receiving number, e-mail address and alterations to time and date plan. You can make as many changes as you wish any time day or night 24/7, 365 days per year.
Time/Date Plan Time/Day/Date Planning service automatically routes calls to different target numbers depending on the time of day, the specific day of the week or specific date of the month. You could use this if one branch or office closes early on Saturday for instance, to divert calls to the branch that remains open later
Divert Plan Divert plan system automatically recognises when a target number cannot answer a call and re-routes the call to a maximum of four other, pre-determined divert plan numbers
Voicemail to eMail This allows your clients to leave you a voicemail which is delivered to your email box
Virtual Reception The service acts like your own receptionist would, directing calls to numbers either internally or externally, as if they were extensions
Vision Vision allows you to manage your calls more efficiently by identifying when your peak periods are and how many lines you require to reduce missed calls.
Setup Charge £150 Buy a number
Monthly Rental £39.95

Your issue:
I want online call control of my IVR and online message storage, plus the flexibility to re-target my numbers when required.

Our solution:
Call Manager provides all the functionality of Call Planner, with the additional power of an IVR and online call control message storage via an audio server.

You can:

  • Enjoy all the functionality of Call Planner with online call control.
  • Enjoy an IVR with up to 10 options (each with 3 diverts).
  • Present a professional first impression.
  • Route calls more effectively with online call control.
  • Choose method of message retrieval: online or email.
  • Add Call Record or Mid-Call Transfer functionality as additional options to your online call control system.

For more information on the additional options that online call control can offer, please click below:


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